top of page
FAQ
WE HAVE ANSWERS

-
What are the benefits of TENCEL™ lyocell fibres?TENCEL™ lyocell fibres provide remarkable durability, efficient moisture management, and exquisite delicacy, making them gentle on skin and hair. They also offer a pleasantly cool touch and help maintain a natural, dry feeling – delivering soothing comfort that lasts.
-
Can I return the bedding if I am not satisfied?We offer a 30-day trial period for our bedding products. If you are not completely satisfied with your purchase, you can initiate a return within 30 days of delivery. Please refer to our Customer Return Policy for detailed instructions.
-
Are there any promotions or discounts available?Please check our website for any current promotions or limited-time offers. We often provide exclusive discounts to our returning customers, so sign up for our newsletter to stay updated!
-
Do you offer free shipping?We offer free next-day delivery for UK orders placed before 2 PM on weekdays. For international orders, shipping fees apply based on the product and shipping distance. Please check our Shipping Policy for more details.
-
What is the thread count of Bellmorale eucalyptus silk bedding?Our eucalyptus silk bedding boasts an impressive thread count of [400 threads per square inch]. This high thread count enhances the luxurious feel and softness of the fabric while promoting breathability and durability. With this level of quality, you can expect an indulgent sleep experience that combines comfort and elegance in every thread.
-
Do Bellmorale bed sets come as a complete set? What’s included?Yes! Our Bellmorale eucalyptus silk bed sets are thoughtfully curated to provide everything you need for a luxurious sleeping experience. Each bed set includes: Duvet Cover: Adorned with meticulously hand-crafted, natural coconut buttons Fitted Sheet: Designed with extra-deep pockets for a secure fit on mattresses up to 33 cm thick 2 Pillowcases: Featuring envelope closures to keep your pillows tucked in and out of sight for a polished look Each component is designed to complement each other and enhance your bedroom’s aesthetic while providing ultimate comfort.
-
What is Bellmorale eucalyptus silk bedding made of?Our eucalyptus silk bedding is crafted from 100% TENCEL™ lyocell fibres. These unique fibres are derived from sustainably sourced eucalyptus trees and offer exceptional softness, durability, and breathability.
-
What type of weave is featured in Bellmorale eucalyptus silk bedding?Our eucalyptus bedding is crafted with a beautiful sateen weave, which gives it a luxurious, silky smooth texture and a subtle sheen. This weave not only enhances the elegance of the bedding but also allows for exceptional softness and comfort against your skin. The combination of the sateen weave and premium eucalyptus silk fibres creates a splendid aesthetic, making your bedroom both stylish and inviting while ensuring a restful night’s sleep.
-
What should I do if I receive a damaged or defective item?If you receive a damaged or defective item, please get in touch with us within 72 hours of delivery. Our team will assist you in resolving the issue, including arranging a replacement or a full refund.
-
How do I care for my eucalyptus silk bedding?Caring for your eucalyptus silk bedding is easy! We recommend machine washing at 30°C on a gentle cycle with a mild non-bio (liquid) detergent. Avoid bleach and fabric softeners. We also recommend air drying and avoiding tumble drying to maintain the integrity of the fibres. If you must use a dryer, be sure to tumble dry on low, remove bedding when slightly damp, and let it air dry; the excess heat from overdrying can cause ingrained creases and damage the fabric. Please refer to our Care guide for detailed instructions.
-
Is eucalyptus bedding hypoallergenic?Yes! Our eucalyptus silk bedding is naturally hypoallergenic and antibacterial, making it an excellent choice for sensitive skin and allergy sufferers.
-
Is there a guarantee on Bellmorale bedding, and how long does it last?Yes, we stand behind the quality of our bedding products with a comprehensive 1-year guarantee. This guarantee ensures that your bedding is free from defects in materials and craftsmanship under normal use. Please refer to our Guarantee Policy for details.
-
How do I choose the right size bedding?We offer our eucalyptus silk bedding in three sizes: double, king, and super king. To find the perfect fit, please refer to our size guide, which includes width (W), length (L), and depth (D) measurements. We recommend comparing these measurements with your mattress, duvet, and pillow sizes before purchasing.
bottom of page