30-DAY TRIAL

30-Day Trial Policy

Effective Date: 01/04/2025

 

At Bellmorale, we believe that finding the perfect bed sheets is essential for a good night’s sleep. To ensure you are 100% satisfied with your purchase, we are pleased to offer you a 30-day trial on any one product you fancy from our store.
 

Trial Period:
 

• You have 30 days from the delivery date to try out your chosen bedding product in the comfort of your home.
   

Eligibility:
 

• This trial only applies to products purchased directly from Bellmorale (via bellmorale.co.uk); purchases from third-party retailers are subject to their own trial or return policies.

• Only one product per household can ever be trialled.

• The trial period starts on the day your order is delivered.
   

How It Works:
 

1. Try It Out: Use the bedding in your home as you would normally. Sleep on it, wash it, and experience it fully.

2. Decide: If dissatisfied with your purchase within the 30-day trial period, you can initiate a return.
    

Important Notes:
 

• If you receive a damaged or defective item, please contact us within 72 hours of delivery. We will assist you in resolving the issue, including a replacement or full refund.

• If you wish to return your trialled product, you must take reasonable care and wash it according to our Care Guide. You will be responsible for expenses related to any damages caused. 

• Suppose you are already participating in our 30-day trial using one of our products (or participated in the past) and wish to return another product within 30 days of its order. In that case, it must be returned unopened and in brand-new condition. Unpacked items can’t be resold as new. You will be responsible for expenses related to any damages caused.

• Any unwanted products must be returned with all their parts, including the original packaging, tags, insert card (included with bed sets only), and shipping box.

• We reserve the right to modify or discontinue our 30-day trial service or change its policy at any time without notice.
   

How to Return Your Product Within the 30-Day Trial:​
 

1. Please read our Customer Return Policy on our Returns page to learn our conditions and guidance on returning a product.

2. To start the return process, complete the online Return Form on the same page, just below our Customer Return Policy.
    

Refund:
 

• Upon receiving your returned product, we will process your refund within 7-14 business days.

• The refund will be credited back to the original payment method used for the purchase.
   

Customer Support:
 

If you have questions about our 30-Day Trial Policy or need assistance with your return, please contact us. We are here to help you find the perfect fit for your bedtime needs.
 

Thank you for choosing Bellmorale bedding. We hope you love our products as much as we do.